Privacy Policy

Flowmo is a business automation agency that helps small businesses streamline their manual operations. This Privacy Policy explains how we collect, use, and protect information when you use our services or visit our website.

Flowmo integrates with third-party services, including accounting platforms (such as QuickBooks, Xero, and Sage), CRM systems, communication tools, and other business software to provide automation services for our clients.

When connecting to these platforms via their APIs, Flowmo accesses data solely for the purpose of automating internal business, accounting, and operational workflows on behalf of authorized clients.

Data accessed from integrated platforms is used exclusively for authorized business automation, is stored securely, and is not shared with or sold to third parties.

We collect information necessary to provide our automation services, which may include business data from connected integrations, contact information, and usage data.

All data is used solely for delivering and improving our services for authorized clients.

We do not sell, rent, or share your data with third parties for marketing purposes.

We implement industry-standard security measures to protect your data in compliance with the Protection of Personal Information Act (POPIA), Act 4 of 2013.

Access to client data is limited to authorized personnel and systems required to deliver our services, as required under POPIA's security safeguards provisions.

Data is stored securely and handled in accordance with POPIA and the Electronic Communications and Transactions Act (ECTA), Act 25 of 2002.

We retain data only for as long as necessary to provide our services or as required by South African law, including POPIA's retention limitation principles.

Upon termination of services, client data will be deleted or de-identified in accordance with POPIA requirements and our data retention policies.

You may request access to, correction of, or deletion of your data at any time by contacting us.

We will respond to such requests within a reasonable timeframe.

If you have questions about this Privacy Policy or our data practices, please contact us at info@flowmo.co.za.